Effective Date: Feb 20, 2026

1. Introduction

Yume Studios LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule a call, submit forms, or interact with our services.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Email address

• Phone number

• Business-related information

• Other details submitted through our website forms or booking tools

Usage Data

We may automatically collect certain information when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services

• Respond to inquiries and requests

• Send service-related and appointment-related communications with consent

• Schedule, confirm, and manage discovery or strategy calls

• Maintain internal records and operational workflows

• Ensure compliance with legal and regulatory obligations

4. SMS & Mobile Communications

By providing your mobile phone number and opting in, you consent to receive SMS and MMS messages from Yume Studios LLC related to your interaction with our services.

Messages may include:

• Appointment confirmations and reminders

• Scheduling, rescheduling, or cancellation notifications

• Follow-up communication related to scheduled discovery or strategy calls

• Customer support responses

Program Name: Yume Studios LLC SMS Communications
Message Frequency: May vary based on user interaction

Message and data rates may apply depending on your wireless carrier.

5. Non-Sharing Clause (A2P Compliance)

Non-sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Mobile Information Usage

We collect mobile phone numbers and SMS opt-in data solely for the purpose of providing communications related to our services.

Mobile information is used only for operational, service, and communication purposes and is protected in accordance with this Privacy Policy.

7. Opt-Out & Consent Management

You may opt out of receiving SMS messages at any time by replying STOP.

After opting out, you will no longer receive SMS messages unless you re-subscribe through an approved opt-in method.

For assistance, you may reply HELP or contact us using the information below.

8. Message & Data Rates

Message and data rates may apply. Message delivery is subject to your mobile carrier’s network availability and service conditions.

9. Data Retention & Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or misuse.

10. Sharing of Information

We do not sell, rent, trade, or otherwise disclose your personal information to outside parties.

We may share limited information with trusted service providers who assist in operating our website, managing communications, or providing customer support, provided such parties agree to keep this information confidential.

11. Cookie & Tracking Practices

Our website uses cookies, pixels, and similar tracking technologies to enhance user experience, analyze website traffic, and support our marketing and advertising activities.

Cookies are small data files stored on your device when you visit a website. Tracking pixels and similar technologies help us understand user behavior and measure the effectiveness of our campaigns.

We may use:

• Essential cookies necessary for core website functionality

• Analytics cookies (such as Google Analytics) to understand how visitors interact with our website

• Advertising and marketing cookies (such as Meta/Facebook Pixel) to help deliver relevant ads and measure campaign performance

These technologies may collect information such as your IP address, browser type, pages visited, time spent on pages, and interactions with our website.

Some tracking technologies may be provided by third-party service providers that assist us with analytics, advertising, and website performance. These providers are contractually obligated to use the information only for the services they provide to us.

You can control or disable cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may impact certain features or functionality of our website.

By continuing to use our website, you consent to the use of cookies and tracking technologies as described in this Privacy Policy.

12. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

15. Business Information & EIN Collection

In order to provide certain services — including SMS platform setup, A2P 10DLC registration, and compliance-related submissions — we may collect business identification information from our clients.

This information may include:

• Legal business name

• Employer Identification Number (EIN)

• Business address

• Business contact information

• Other registration details required by carriers or service providers

We collect and use this information solely for legitimate business purposes, including:

• Verifying business identity

• Registering clients with SMS and communication platforms (such as Postscript and carrier A2P systems)

• Meeting legal, regulatory, and carrier compliance requirements

• Providing and supporting our contracted services

We do not use EINs or business identification information for financial access, credit purposes, or unauthorized activities.

Business information is stored using reasonable administrative, technical, and physical safeguards and is shared only when necessary with trusted service providers involved in delivering our services and compliance obligations.

16. Contact Information

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

Email: team@yumestudios.co